In the event of a dispute, the consumer may resort to the following Alternative Dispute Resolution Body:

Lisbon District Consumer Conflict Arbitration Centre
Address: Rua dos Douradores, nº 116 - 2º 1100 - 207 Lisboa
Email: juridico@centroarbitragemlisboa.pt
Telephone: (+351) 218 80 70 30

More information on the Consumer Portal www.consumidor.pt.