Privacy Policy

Your privacy is important to us. It is SEM Portugal, lda.'s policy to respect your privacy regarding any information we may collect about you on SEM Portugal, lda. and other websites we own and operate.

We request personal information only when we actually need it to provide you with a service. We do this by fair and lawful means, with your knowledge and consent. We also tell you why we are collecting it and how it will be used.

We only retain information collected for as long as is necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We do not share personally identifiable information publicly or with third parties except as required by law.

Our website may have links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.

You are free to decline our request for personal information on the understanding that we may not be able to provide some of the services you desire.

Your continued use of our site will be deemed as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.

Cookies Policy

What are cookies?

As is common practice with almost all professional websites, this site uses cookies, which are small files downloaded to your computer, to improve your experience. This page describes what information they collect, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies being stored, however, this may downgrade or 'break' certain elements of the site's functionality.

How do we use cookies?

We use cookies for a number of reasons, detailed below. Unfortunately, in most cases, there are no industry standard options to disable cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies if you are unsure whether or not you need them if they are used to provide a service that you use.

Disable cookies

You can prevent cookies being set by adjusting your browser settings (see browser Help to find out how to do this). Please be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will generally result in certain functionality and features of this site being disabled. We therefore recommend that you do not disable cookies.

Cookies we set

• Account-related cookies: If you create an account with us, we will use cookies for managing the sign-up process and general administration. These cookies will usually be deleted when you log out, however, in some cases they may remain afterwards to remember your site preferences when you log out.
• Cookies related to logging in: We use cookies when you are logged in, so that we can remember that action. This saves you having to log in every time you visit a new page. These cookies are usually removed or cleared when you log out to ensure that you can only access restricted features and areas when you log in.
• Survey-related cookies: We periodically offer surveys and questionnaires to provide you with interesting information, useful tools or to understand our user base more accurately. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after changing pages.
• Form-related cookies: When you send data via a form such as those found on contact pages or comment forms, cookies can be set to remember user details for future correspondence.
• Website preference cookies: To provide you with a great experience on this site, we provide functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be called up whenever you interact with a page that is affected by your preferences.

Third Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter via this website.

• This website uses Google Analytics, which is one of the web's most widespread and trusted analytics solutions, to help us understand how you use the site and how we can improve your experience. These cookies can track things like how long you spend on the site and the pages you visit so that we can continue to produce engaging content.

For more information about Google Analytics cookies, please see the official Google Analytics page.

• Third party analytics are used to track and measure the use of this website so that we can continue to produce compelling content. These cookies may track items such as the time you spend on the site or the pages you visit, which helps us understand how we can improve the site for you.
• Periodically, we test new features and make subtle changes to the way the site looks. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience while on the site, while we understand which optimisations our users appreciate most.
• As we sell products it is important for us to understand the statistics on how many visitors to our site actually buy and so this is the type of data that these cookies will track. This is important to you as it means we can make accurate business forecasts that allow us to analyse our advertising and product costs to ensure we get the best possible price.

User Commitment

The user undertakes to make appropriate use of the contents and information offered on the website by SEM Portugal, lda:

• A) Not to engage in activities that are illegal or contrary to good faith and public order;
• B) Not to spread propaganda or content of a racist, xenophobic nature, games of chance, any type of illegal pornography, apology for terrorism or against human rights;
• C) Not to cause damage to the physical (hardware) and logical (software) systems of SEM Portugal, lda., its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems capable of causing the aforementioned damage.

More information

Hopefully that's cleared up and as mentioned earlier, if there's something you're not sure whether you need or not, it's generally safer to leave cookies enabled if you interact with one of the features you use on our site.

April 2022.
SEM Portugal, lda.